Last updated: January 13, 2026
Welcome to Socialyst. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling and analytics platform.
1. Information We Collect
We collect the following types of information:
- Account Information: Your name, email address, and password when you register for an account.
- Social Media Access Tokens: When you connect your social media accounts (TikTok, LinkedIn, Instagram, YouTube, Facebook), we collect and securely store the access tokens required to post content and retrieve analytics on your behalf.
- Payment Information: Billing details processed securely through our payment provider, Stripe. We do not store your full credit card details on our servers.
- Content Data: The posts, captions, media, and scheduling preferences you create within our platform.
2. How We Use Your Information
We use your information solely to provide the scheduling and analytics services you have requested:
- To publish content to your connected social media accounts at your scheduled times.
- To retrieve and display analytics and performance metrics from your social accounts.
- To process your subscription payments and manage your account.
- To send you important service updates and administrative notifications.
- To provide customer support and respond to your inquiries.
3. Data Retention and Deletion
We retain your data only as long as necessary to provide our services:
- Social Media Data: We will delete your social media access tokens and associated data promptly if you disconnect your social media account from our platform or if you request deletion.
- Account Data: Upon account deletion request, we will remove your personal information within 30 days, except where we are required by law to retain certain records.
- Right to Request Deletion: You may request deletion of your data at any time by contacting us at privacy@socialyst.co.uk.
4. Third-Party Data Sharing
We share your data with the following third parties to provide our services:
- Stripe: Our payment processor, to handle subscription billing and payment transactions. Stripe's privacy policy governs their use of your payment information.
- Social Media Platforms: We transmit your content and access the APIs of TikTok, LinkedIn, Instagram, YouTube, and Facebook to publish posts and retrieve analytics as you have authorized.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, and data portability. To exercise these rights, contact us at privacy@socialyst.co.uk.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@socialyst.co.uk